Individual care within the resident's routine.
A physiotherapy visit starts with the resident's priorities, whether that means getting to the dining room, feeling more comfortable moving or working on recovery. Seeing the person in their care setting helps us understand their daily activities, available support and what a practical rehabilitation plan could involve.
Who are individual care-home visits for?
- Residents needing individual support with mobility, balance or rehabilitation.
- Residents working on practical activities such as getting between a bed and chair.
- Families or care teams arranging physiotherapy alongside the resident’s existing care.
How physiotherapy can help
- Assess movement, strength, balance and the activities the resident finds difficult.
- Agree goals that reflect the resident's priorities and current abilities.
- Discuss suitable exercises and how agreed support can fit into everyday care.
What happens during a visit?
We talk with the resident and, where appropriate, family or care staff about their health, routine and existing care plan. Assessment may include movement in a chair, transfers or walking, depending on their needs. We explain the findings and discuss the next steps, including any coordination needed with the wider care team.
Your physiotherapist will explain if another service or further assessment would be more appropriate.
Before we arrive
- Agree access and timing with the care home, including who will meet the physiotherapist.
- Have the resident’s usual mobility aids and relevant care guidance ready, with appropriate consent and support arrangements.
Paying for your home visit
- Self-pay
- Our standard home visit is £160 for 60 minutes. Check the visit details and payment policy before confirming.
- Health cash plans
- You pay for the visit and receive a paid itemised invoice. Check your plan’s home-visit cover, limits and claim requirements before booking.
- Private medical insurance
- Confirm that your insurer authorises home physiotherapy with the clinician providing your care. Recognition for clinic treatment does not automatically cover a home visit. Your policy may include an excess or shortfall.
Questions about this care
Can a relative arrange a visit?
Yes, you can contact us about a resident's needs. We discuss their involvement, consent or appropriate decision-making arrangements, and coordination with the home before arranging care.
Can care staff take part?
Where appropriate and agreed, staff can help us understand the resident's routine and discuss how a plan might be supported. Involvement and information sharing are considered with the resident and their care arrangements.
Does the resident need to be able to walk?
No. Explain their current abilities and the tasks that are difficult. Assessment can consider movement in bed or a chair as well as standing and walking, where suitable.

