PRIVATE HEALTH INSURANCE
Book with your insurer reference, get help with authorisation, or use a health cash plan.
YOUR NEXT STEP
Already approved, need a reference, or paying first? Start with the option that fits your cover.
Already authorised
Choose this option when your insurer has already approved treatment.
Need authorisation
Use our booking guide for insurer contacts, call prompts, and next steps.
Cashback cover
Pay online as self-pay, then claim directly from your cash plan after treatment, according to your cover.
BEFORE YOU BOOK
Ask your insurer to approve treatment at home with your chosen physiotherapist. Clinic recognition alone does not confirm home-visit cover.
INSURER DETAILS
Use the Nexus clinic and practitioner details below when speaking to your insurer. Confirm which details apply to your home visit.
PROVIDER DETAILS
Nexus Newham's clinic number is listed with Bupa and Bupa Global. Ask Bupa to confirm your plan covers your chosen physiotherapist for a home visit and which provider details to use. For Bupa Global, contact Nexus to arrange.
80013337Need insurer contacts or a call script? Use the booking guide. For Cigna International, Bupa Global or Healix, contact us to arrange.
HEALTH CASH PLANS
Choose self-pay and pay online. We provide a paid itemised invoice, so you can claim after treatment according to your cover.
Cash plans include Medicash, Health Shield, Westfield Health, SimplyHealth, Paycare, BHSF. Check your plan’s home-physiotherapy eligibility, claim limit and receipt requirements.
Book with self-pay or a cash planCOMMON QUESTIONS
During booking, you can choose from the insurers available online. Your cover still depends on your plan, home treatment and chosen physiotherapist. Ask your insurer to confirm cover for the home visit, not just treatment at the clinic.
Your insurer may apply an excess, shortfall, or treatment limit. Please check your policy documents or contact your insurer if you are unsure.
Requirements vary by insurer. Many policies do not need a GP referral, but most insured treatment requires authorisation. If you do not have a code yet, use the booking guide for insurer contacts and a clear call prompt.
Have your insurer, membership or policy details, and authorisation information ready. Enter the details shown by your insurer during booking.
Your appointment is booked immediately, and you will receive your booking confirmation.
Book as self-pay and pay online. We provide a paid itemised invoice after payment. Claim after treatment according to your cover. Check your plan's home-physiotherapy eligibility and receipt requirements, and contact us if you need further treatment or clinician details.
Yes. Our physiotherapists are HCPC registered. If your plan needs the treating clinician's details for a claim, contact the clinic.
Choose your booking route. Prefer to talk first? Ask us about your cover.